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Windows PC: Setup your Label Printer

Click Here to download a PDF outlining the steps below

Hardware Setup:
  1. Plug your label printer into a power source
  2. Ensure label media is loaded properly - down from the top and under the tabs
  3. Ensure label media is the correct type (2.25”x1.25” labels)
  4. Press and hold the Feed button until the light flashes once, then release. One configuration label should print, and the light should remain solid. If not, there is a problem with the label media.
  5. Now connect the printer to the computer using a USB cable
Driver Setup:
  1. On your PC, open the Start Menu and search for Devices and Printers
  2. If you see your printer automatically added to this screen, skip to Step 3
  3. Right-click the printer and select Printing Preferences
  4. Select Options
  5. Set Label Size to: Width: 2.20, Height: 1.10

Adobe Acrobat Reader DC Configuration:
  1. Install Adobe Acrobat Reader DC from the Flowhub download page.
  2. Download this sample Label PDF file and Open it using Acrobat Reader DC
  3. With the sample Label PDF open, select Print in Acrobat Reader DC
  4. At the top of the Print screen, select Label printer (if not on the list, go back to Driver Setup)
  5. On the Print screen, set the Paper Size & Handling option to Actual Size
  6. On the Print screen, set the Orientation option to Portrait
  7. Click Print to save these settings and test your work!

Flowhub App Configuration:
  1. Download and install the Flowhub app from
  2. Open the Flowhub app and login using your username and password
  3. With Flowhub open, press the Alt key on your keyboard to expose the top menu
  4. Click Printers , then move your mouse to Labels and select your Label printer
  5. Test your work by ringing through a transaction, or navigate to the Adjustments section, select a previous transaction, and click Print Labels in the Details section.